One of the most important issues of our age is how to achieve responsible mobility. The increasingly wide range of electrically powered vehicles goes a long way towards addressing the problem. Volkswagen dealers in the major international markets have already gathered experience with the Tourareg Hybrid launched two years ago; extensive fleet trials with the Golf Blue-e-Motion in a large number of countries have provided further sound expertise – to complement the systematic qualifications programmes, such as the certificate in high-voltage technology. The workshops, too, are very well equipped to face the new challenges thanks to their special diagnostic instruments, equipment and tools. All this helps Volkswagen to ensure that customers can entrust their electric vehicle to a Volkswagen dealer like they would any other car.