A new 24-hour butler service has been introduced at the Mövenpick Resort Bangtao Beach Phuket in Thailand adding a new dimension of comfort and indulgence for guests at the five-star resort’s three-bedroomed penthouse villas. From arrival to departure guests can relax, confident in the knowledge that their own personal butler will take care of everything from unpacking luggage and preparing baths or Jacuzzis to organising laundry, sight-seeing tours, restaurant reservations, flight confirmations, baby-sitting and everything in between. “Our butlers are highly attentive and respond efficiently to any request but they are also intuitive, able to instinctively anticipate the needs of individual guests to provide a level of service that makes every stay truly unforgettable,” said the hotel’s general manager Hansruedi Frutiger. “We joke that our butlers can read guests’ minds, but they are people who are highly experienced, exceptionally well trained, have wonderful personalities and genuinely care. We call it ‘service from the heart’.” The butler service at the Jacuzzi penthouses adds yet another level of exclusivity to the prestigious resort that already enjoys an international reputation for being the perfect place for families and groups to relax in style and comfort. There are 40 luxurious residences featuring one, two and three bedrooms. Each suite enjoys a soothing interpretation of contemporary Thai design and stunning views of the sea, gardens, lagoon or pool. The penthouses feature private Jacuzzis, giant balconies and stunning sea views. With the latest in contemporary entertainment systems, ensuite bathrooms, Wi-Fi, spacious living and dining areas as well as fully-equipped kitchens, every suite and penthouse offers the ultimate in contemporary comfort. The resort is based on Bangtao beach that enjoys six kilometres of bright white sand and endlessly enchanting views of the iconic Andaman Sea. “At Mövenpick Resort Bangtao Beach Phuket we pride ourselves on providing a relaxed, upscale atmosphere that is ideal for families and groups that want to unwind in style,” said Hansruedi. “Now with our new 24-hour butler service, we have added yet another level of comfort to our exclusive penthouses.”